Friday, October 19, 2012

Hey.. it's gonna be ok.

Caller: "Hi, I'm returning a call here?" 
Me: "Yes? Are you looking for health insurance?" 
"Well. Yes." 
"Do you have the name of who called you? If not, I can just transfer you to an available agent." 
"Well that's the thing. I have a note and it says Linda." 
"Okay, well-" 
"Do you have a Linda? Because my name is Linda, and I'm worried I just wrote my own name down..." 
"We have a Linda. I'll transfer you." 
"oh, thank goodness."

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